[What is Komatsu Account?]
This account is needed to access Komatsu applications.
KOMTRAX is accessable using Microsoft authentication system (Azure Active Directory)
Komatsu will send an invitation email to register your email address on Azure Active Directory. After completing registration, you can access to appplications.
Listed below are different password reset procedures based on your account status.
| Pattern | Password reset | Multi factor authentication (MFA) |
|---|---|---|
| Microsoft account user | Reset by yourself | Mandatory in principle (except for some applications) |
| Azure Active Directory user( Office 365 etc.) | Depending on your company IT policy, please request a passoword reset to your IT administrotor or reset by yourself. | Mandatory in principle (except for some applications) |